1
The platform
- Nexus CRM: customer, sales and real estate opportunity management.
- Aria AI Agent: an AI assistant for customer service and intelligent replies.
- Flow: financing-application management and operational follow-up.
- Other products or features added to the platform in future.
2
Eligibility
- The platform is intended for B2B use by real estate companies and organisations.
- Users confirm that they have legal authority to represent the organisation they register.
- Users must be at least 18 years old.
3
Accounts and permissions
- Customers are responsible for the accuracy of registration data.
- Customers are responsible for managing their users and permissions.
- Customers are responsible for keeping sign-in credentials confidential and for activity in their accounts.
- Enkorix must be notified immediately of suspected unauthorised use.
- Enkorix may suspend or restrict accounts in cases of misuse or security risk.
4
Free trial
- Enkorix offers a 30-day free trial without requiring a credit card.
- After the trial, access to some features may be stopped or restricted unless a subscription is purchased.
- Enkorix is not obliged to retain trial-account data indefinitely after the trial ends.
5
Subscriptions and payment
- Subscriptions are available every 6 months or yearly through Moyasar. Forge plans are monthly or yearly.
- Subscription activation is conditional on receipt of the amount due.
- Prices and packages may vary by selected plan.
6
Acceptable use
- Use the platform only for lawful commercial purposes.
- Keep sign-in credentials confidential.
- Do not share accounts with unauthorised parties.
- Comply with Saudi Arabian laws and regulations.
7
Prohibited use
- Attempting to compromise the platform or bypass permissions.
- Entering false or misleading data.
- Copying or reselling the platform without written permission.
- Uploading harmful files or malicious code.
- Misusing AI services.
- Disrupting the service or affecting other users.
8
Artificial intelligence
- Some Enkorix products use AI and may provide automated replies or analysis.
- AI outputs may not always be accurate and must be reviewed.
- Enkorix is not responsible for decisions based on AI outputs without human review.
9
Customer data and ownership
- Your data belongs to you. Enkorix does not own it.
- Customers grant Enkorix a limited licence to process data only as needed to operate the platform.
- Customers are responsible for the lawful collection and entry of their customers' and employees' data.
- After cancellation, data can be exported for 30 days before permanent deletion.
10
Intellectual property
- All intellectual property rights in the Enkorix platform belong to Enkorix Tech Solutions.
- Using the platform does not grant the right to copy, sell or reverse-engineer it.
11
Limitation of liability
- To the maximum extent permitted by law, Enkorix is not liable for indirect or incidental losses.
- Enkorix is not responsible for errors in data entered by customers.
- Enkorix's financial liability does not exceed the amounts paid by the customer in the preceding 3 months.
12
Suspension and termination
- Customers may cancel subscriptions using the platform's cancellation process.
- Enkorix may suspend or terminate accounts for breach of these terms or unpaid amounts.
- If the entire service is discontinued, we will give 30 days' notice.
13
Governing law and jurisdiction
- These terms are governed by the laws of Saudi Arabia.
- Competent courts in Saudi Arabia have jurisdiction over disputes.
- These terms may change from time to time. Continued use constitutes acceptance of the changes.
Contact us
Enkorix Tech Solutions · CR: 7043652606 · Riyadh, Saudi Arabia