Frequently asked questions · FAQ

Questions you may have

What you need to know before getting started. If your question is not here, our team can help.

Trial & getting started
No. The 30-day free trial needs no credit card. Sign up and start immediately, with no commitment.
You can start after signing up. Full setup, including your team, projects and existing data, is ready within 48 hours. No software installation is needed.
Yes. Start with Nexus or Aria and add other tools as needed. They work together when you need them.
Cancel at any time in account settings. Your access continues until the end of the paid period.
Security & data
Data is encrypted, and each company's data is isolated within the system. Payments are handled by Moyasar, licensed by the Saudi Central Bank (SAMA).
Each company works in an isolated workspace. Separation between accounts is built into the system.
On secure cloud infrastructure, with data encryption and access controls.
Your data is saved automatically on reliable infrastructure that supports its continuity and protection.
Products
Nexus is the CRM at the centre of the platform, tracking every customer and deal. Aria is an AI assistant that responds around the clock, qualifies prospects and hands them to Nexus.
Flow is a service within Nexus for property financing applications and bank relationships. It tracks applications through their stages and alerts you before bank delays put deals at risk.
Insight, for property market intelligence, and Reach, for intelligent property marketing, are under development and will launch in stages.
Yes. Aria is designed for WhatsApp and websites, understands formal Arabic and Saudi dialect, and qualifies customers before handing them to sales.
Billing & support
Secure payments through Moyasar support Visa, Mastercard, mada and Amex, in Saudi riyals.
Subscriptions are billed every 6 months or yearly, with a discount for annual billing. You can change your plan.
Support is in Arabic, by email and WhatsApp. We understand the Saudi market and speak its language.

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